To ask for a refund you will need to obtain an RMA (Return Authorization). Requests needs to be created on the internet and submitted along with your get information. If you return your merchandise with no RMA amount you will not be refunded. Shipping and handling rates are non-refundable. For https://allhealthmarket.com/product/fitness-22/posture-trainer/posture-corrector/nose-corrector/6pcs-3-pairs-3-size-nose-up-lifting-shaper-massage-tool-no-pain-nose-shaping-clipper-nose-bridge-straightening-clip-corrector/